Further we would like to inform you that you are obliged to conclude an insurance contract to cover a possible required cancellation due to Covid-19 to give you as well as us even greater safety. For that we would like to ask you to transfer EUR 15,00 per guest to our account. In case of cancellation within the free of charge conditions we will return the deposit of EUR 200,00 back to your account. We will retain the insurance payment.
If you need to cancel your reservation relating to Covid-19 we refrain from cancellation fees and will pay back the deposit.
Our bank account:
Raiffeisen Bank Flachau:
IBAN: AT42 3500 4000 0115 4418
Swift BIC: RVSAAT2S004
Purpose: Period of stay & full name of booking
We appeal to all our guests to arrive only if they are "as fit as a fiddle" and have no symptoms such as fever, dry cough, tiredness, etc. and no current corona case in the family or in the immediate vicinity!
In this way you help and support all of us to stay healthy!
Some requirements for our and your safety
- Every time you enter the hotel and before every walk to the buffet > Disinfect your hands
- Keep at least 2 m distance from the other guests
- Each sauna may only be used by 1 person or with those with whom you share the room
- FFP2-Mask in the entire hotel area
Hygiene and cleanliness in all areas is our top priority!
Together we will manage to give you by far the best holiday ever.