In addition, we would like to point out that insurance must be taken out to cover any cancellation due to Covid-19, in order to give you and us a little more security. Therefore we would like to ask you to transfer EUR 15.00 per Guest (from 3 years) to the following account: Raiffeisen Bank Flachau, IBAN: AT423500400001154418, Swift BIC: RVSAAT2S004, Reason: Date of stay & full booking name
Reasons for cancellation due to Covid-19
- Tourism in the region will be stopped due to the Corona traffic light (RED)
- The borders with Austria are closed due to Covid-19
- You come from a risk area
- There is a quarantin obligation (on entry or return)
- A travel warning is issued
- You have contracted Covid-19 yourself or have been in contact with a person infected with Covid-19
We appeal to all our guests to arrive only if they are "as fit as a fiddle" and have no symptoms such as fever, dry cough, tiredness, etc. and no current corona case in the family or in the immediate vicinity! In this way you help and support all of us to stay healthy!
Some requirements for our and your safety
- Every time you enter the hotel and before every walk to the buffet > Disinfect your hands
- Keep at least 1 m distance from the other guests
- Each sauna may only be used by 1 person or with those with whom you share the room
- Masks must be worn in the reception, dining room and buffet areas or where there is no distance to other guests (subject to change)
Hygiene and cleanliness in all areas is our top priority!
Together we will manage to give you by far the best holiday ever.