Useful tips for your great holiday at the Hotel Alpenwelt

Booking information

Check in & check out

Your accommodation is available from approx. 2.00 pm. On departure day we kindly ask you to vacate your room by 10.00 am.

Meal arrangements

You can select from the following meal arrangements:

  • Half board (in winter)
  • All inclusive (in summer)
  • Breakfast buffet with vitality corner

For bookings without half board/all inclusive (just with breakfast) € 10,00 will be deducted from the regular price. 

Your inclusives
  • Free mineral water in your room daily
  • Shower gel & soap in the bathroom
  • Free use of Wi-Fi
  • Admission to our spa & sauna world
  • Use of hotel parking facilities

Plus lots of further inclusives as part of the all inclusive arrangement in summer.

Hotel facilities
  • Sauna world with Finnish sauna, soft
    sauna, steam cabin, infra-red cabin & tepidarium, drinks bar with seating area, relaxation room, adventure showers, newspapers & sauna towels
  • Bathrobes available at an extra charge
  • Fitness room with treadmill, exercise bike, weights bench & stepper, TV plus music
  • Panorama roof terrace with view over the mountain world
  • Sun terrace: awning, bean bags, seating & loungers 
  • Hotel lobby & -bar
  • Room to store luggage
  • Bike cellar as well as ski cellar & heated drying room
  • Washing machine & dryer available at an extra charge (€ 5,00 per wash)
  • Toddlers' area with slide & soft play area with ball pool, teens' area with football table, darts & computer games
  • Children's playground with bouncy castle & trampoline
Car park and underground parking

Free parking is available, plus our hotel offers covered parking for motorbikes. According to availability parking spaces in the hotel's own underground garage are bookable at an extra charge of € 5,00 per space per day.

Non-smoking house

Our 3 star superior hotel is a non-smoking house. Smoking is only permitted on the balcony and outdoors. Thank you for your understanding.

Equipment for babies and toddlers

So that our youngest guests feel at home, we provide cots, highchairs and bike seats.

Rental of sports equipment

You're welcome to rent mountain bikes, snowshoes, sledges and umbrellas from our hotel (according to availability).


Pets are not permitted in our hotel. Please leave your four-legged friends in the accustomed surroundings.

Guest cards
  • At no extra charge: Flachau Summer Card (in summer on stays of 2 nights or more) & Salzburger Sportwelt Card (in winter)
  • At an extra charge: SalzburgerLand Card (in summer)
Discounts for children
  • From 0 to 2 years: free of charge
  • Winter:
    3 to 13,9 years: 50 % reduction when sharing a room with parents
  • Summer 2023:
    3 to 13,9 years: 39,- per night/ children
Resort tax

The accommodation prices are excluding resort tax (€ 2,20 per person over 15 years per night).

Single room supplement

summer 2023: € 29,00 per night

winter 2023/24: € 30,00 per night

Short stay supplement

For stays of under 3 nights we charge a supplement of € 10,00 per person per night.

Deposit & payment

To confirm your booking we request you transfer a deposit

(€ 200,00) for each room to our bank account:


  • Bank: Raiffeisen Bank Flachau
  • IBAN: AT42 3500 4000 0115 4418
  • BIC: RVSAAT2S004

Purpose: Period of stay & full name of booking 


The remainder should please be paid on evening prior to departure: We accept cash, EC-card and credit cards (Visacard, Mastercard).

Cancellation conditions

 Cancellation conditions winter 2023/24  & summer 2023


Room cancellations are only valid in writing


  • Up to 3 months prior to arrival no cancellation charges will be made
  • In the event of cancellation up to 1 month prior to arrival a fee of 3 nights will be charged
  • Within 1 month of arrival or early departure 80% of your booked stay will be charged

Austrian Hotel Regulations apply. 

Travel insurance

A booking is a purchase agreement. In the event of cancellation, late arrival and early departure cancellation fees will be charged. As unforseen circumstances can occur (illness, accident...)  we recommend you take out travel insurance.


All prices in Euro. Subject to change. Errors and omissions excepted.

Kulinarik im Hotel Alpenwelt
Kulinarik Hotel Alpenwelt Flachau 1
Entspannender Wellnessbereich im Hotel Alpenwelt
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Gediegene Zimmer für 3 Personen, komfortable Zimmer in Flachau
Zimmer Hotel Alpenwelt Flachau 1